Polycopy Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery drivers for their incredible helpfulness, noting that drivers are always polite, cheerful, and willing to go above and beyond to place heavy items exactly where needed. Consumers often mention that these polite drivers make unloading effortless by handling pallets and taking away waste. Some people also felt that the office team provides fantastic support during the ordering process. Reviewers appreciate how approachable and knowledgeable the sales staff are when answering queries or finding specific items. Buyers consistently highlight the remarkably fast next-day delivery service and the brilliant quality of the products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is consistently friendly, professional,... See more

Delivery service

Consumers find delivery service to be consistently fast, reliable, and efficient with next day arrivals.... See more

Service

Reviewers mention positive feedback about service, highlighting a consistently friendly, welcoming, and... See more

Order

Clients share positive opinions on order, highlighting a consistently fast and smooth process from start to... See more

Product

Users describe positive interactions with product offerings, noting great stock and knowledgeable staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon the delivery driver is our regular driver. Always friendly. Professional and goes above and beyond the call of duty. No kerbside drop here, delivered straight to the supply cupboard a... See more

Company replied

Rated 5 out of 5 stars

I would just like to say what a lovely delivery driver we had today, Matt J. He was so polite, happy and nothing was too much trouble for him. He said he would put the paper in its designated place,... See more

Company replied

Rated 5 out of 5 stars

As a firm we always use Polycopy. When calling to make orders I am met with positivity, friendly and helpful staff (Andrew, Stephen and Graham). I made a big order late Wednesday evening and it was... See more

Company replied

Rated 5 out of 5 stars

We use Polycopy regularly. They are always have keen prices and a wide range of products. Always keen to help with what's needed. Delivery is top drawer! Next day, and the drivers 'Simon' Graham etc... See more

Company replied


Company details

  1. Office Supplies Store
  2. Office Furniture Shop
  3. Paper Distributor
  4. Printing Equipment and Supplies
  5. Stationery wholesaler

Written by the company

Your trusted team of experts in paper, furniture, workwear and consumables. With over 50 years of industry experience, Polycopy has grown into a trusted UK-based supplier of office and educational products. Established in 1975, the company has continually adapted to meet the evolving needs of schools, businesses, and public sector organisations, while maintaining a strong focus on customer service and product quality. Polycopy is more than just a supplier—it’s a reliable partner for organisations looking for dependable consumables and office essentials. From paper, toner, and stationery to cleaning products and classroom furniture, Polycopy offers an extensive range of carefully selected items designed to suit both traditional and modern working environments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

Delivery on time and fully labelled with classes - the best company for your school stationary

12 August 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Many thanks for your five-star review, we're glad your delivery was as expected.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Such a good service

Graeme delivered our stock order to school today in Northampton - he was so helpful and cheerful - nothing is too much trouble when ordering from Polycopy.

15 July 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Many thanks for your five-star review Liz, your kind words mean a lot to our team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Nigel is such a lovely guy

Nigel has been coming to our office for a long time and is ALWAYS, happy, helpful and just basically a lovely person. Thanks Nigel.

9 July 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your five-star review, it's good to hear you're happy with our service.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Polycopy are a great company with lovely staff

Polycopy are a great company with lovely staff. Local to our school so fits in with our Eco School ethos. We have used this company for a while now and their service is second to none.
Rob and Andrew are great on Sales. Problem solvers and arrange next day delivery.
Graeme is a brilliant delivery driver. Always a smile and delivers to a room of our choice without question.
Well done Polycopy !

8 July 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for you five-star review and your kind words - they really do mean a lot to us.

We'll pass your message on to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

I would just like to say what a lovely…

I would just like to say what a lovely delivery driver we had today, Matt J. He was so polite, happy and nothing was too much trouble for him. He said he would put the paper in its designated place, and deliver the extra boxes to another part of the building to save us carrying the. Honestly it was an absolute pleasure dealing with him. Delivery drivers like Matt are hard to find.

29 June 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you Mrs Gillham for your kind words, they really do go a long way and we're glad you're happy with our delivery service.

We'll pass your comments on to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Great Graeme

Just received our delivery this morning.
Graeme spot on as usual and always with a smile.
One of the best.

19 June 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your review Sam, we'll pass on your comments to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Every member of the team polite and helpful. Cant be beaten on prices.
Thank you!

17 June 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your five-star review Rachael, we're happy to help!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent from start to finish

From ordering to delivering, all was fantastic. Rob was super efficient in responding to my order and arranging this. Delivery was next day.
Aaron was polite, friendly and helpful with the delivery and ensured that we were happy with everything.

Thank you all for an amazing service!

9 June 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your five-star review Vicky, it really does mean a lot to us.

We're glad our service met your expectations. On to the next!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Polycopy are always great

Polycopy are always great, Rob always helps me with getting the best price for our stationary and furniture and our deliver man nigel is super helpful on drop off and puts our order where we actually need it not just at the door!

5/5 couldn't recommend them more.

19 May 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your kind words, we're here to help - just give us a call when you need us!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

great company to deal with

Staff are very helpful and knowledgeable, delivery is next day and Matt their delivery driver is really helpful and put all of my order away

13 May 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you for your five-star review, we'll pass your comments on to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Great service as always

Great service as always. Our delivery guy Matt went above and beyond helping to move a previous delivery. Thank you!

8 May 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks Hayley for your five-star review, it really does mean a lot to our team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Matt was great!

Matt gave us a really efficient, reliable service. He really is a prince among men.

7 May 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your kind words, we'll pass them onto the team!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Fantastic delivery service

Fantastic delivery service! Very helpful and polite.

23 April 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for the five-star review Sienna, we'll pass on your comments to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent Support and Thoughtful…

Excellent Support and Thoughtful Service from Polycopy

Our experience with Polycopy as our paper supplier has been consistently positive. The team is always welcoming, easy to deal with, and ready to help—no request ever seems like a burden. Their customer service is both dependable and personable, which really helps keep things running smoothly on a daily basis.

We’d also like to highlight Nigel, our delivery driver, who does a superb job. He consistently goes the extra mile to make sure deliveries are placed exactly where we need them and organised in a practical, accessible way. His care and attention make a noticeable difference, and it’s clear he takes real pride in his work.

All in all, Polycopy is a wonderful company that clearly values its customers. We truly appreciate working with them and would gladly recommend their services.

15 April 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you Sarah-Louise for your kind words, it really does mean a lot to us.

We're glad our service is shining through, we pride ourselves on making sure our customers are taken care of.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Driver (Nigel) was fantastic

Driver (Nigel) was fantastic. Lucy in the sales office is always very helpful :)

26 March 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Many thanks for you five-star review Maisie, we'll pass your comments on to the team.

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Excellent service again from Polycopy

As always, the Polycopy Team delivers excellent service. The office staff are helpful and provide a personal touch, and today our delivery driver, Simon, was fantastic. He’s friendly, professional, and happy to help with moving pallets, making every delivery smooth and hassle-free. Always a pleasure working with him!

27 March 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thank you so much for your five-star review Louise. we're glad our service meets your expectations, our team will be happy to hear your comments!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Nigel

Nigel, who delivered our paper yesterday was as helpful as always. They take in our delivery and place it exactly where we want it and always with a smile.

23 March 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Many thanks for your five-star review, it's all part of the service!

Kind regards,
Pete,
Polycopy Customer Service

Rated 5 out of 5 stars

Very quick and efficient delivery to…

Very quick and efficient delivery to our office and Nigel was lovely, thank you!

20 March 2026
Unprompted review
Polycopy logo

Reply from Polycopy

Thanks for your five-star review Lily, it really means a lot to us.

Kind regards,
Pete,
Polycopy Customer Service

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